FASTag Portal: Your Guide to Seamless Toll Payments in India

Introduced in 2014, FASTag became mandatory for all vehicles from February 2021 to promote digital transactions and reduce congestion at toll booths. The tag is linked to a prepaid account or bank wallet, and toll charges are deducted automatically. It is available through banks, payment apps, and toll plazas. The government has also integrated FASTagwith parking systems and fuel payments in some locations. While it has improved efficiency, challenges like incorrect deductions and tag blacklisting remain. Overall, FASTag has significantly enhanced toll collection, reduced travel time, and promoted cashless payments across Indian highways.FASTag is an electronic toll collection system in India operated by the National Highway Authority of India (NHAI). It uses RFID (Radio Frequency Identification) technology for automatic toll payments, allowing vehicles to pass through toll plazas without stopping. Users can manage their transactions through the FASTag portal or the FASTag app.

What is Fastag ?

How FASTag Portal Works?

• A RFID-enabled tag is affixed to the vehicle's windshield.

• When the vehicle passes through a toll plaza, sensors scan the tag.

• The toll amount is deducted automatically from the linked account (bank wallet or prepaid account).

• The driver receives an SMS notification with transaction details.

• FASTag activation can be done online through the FASTag portal or FASTag app.

Documentation Required to Apply for FASTag

To apply for a FASTag, you need the following documents:

For Individual Users:

• Vehicle Registration Certificate (RC) – Copy of the RC as proof of vehicle ownership.

• Identity Proof – Any one of the following:

  • Aadhaar Card (with address)

  • Voter ID

  • Passport

  • PAN Card

  • Driving License

• Address Proof – Any one of the following (if different from the ID proof):

  • Aadhaar Card

  • Utility Bill (Electricity, Water, Gas, etc.)

  • Bank Statement or Passbook

• Passport-size Photograph – A recent photograph of the vehicle owner.

• Bank Account or Payment Details – For linking FASTag to a prepaid wallet or bank account.

For Corporate or Commercial Vehicles:

• Company’s PAN Card

• Registration Certificate (RC) of the Vehicle

• Address Proof of the Company (GST certificate, utility bill, etc.)

• Authorized Signatory ID Proof (Aadhaar, Passport, PAN, etc.)

• Certificate of Incorporation (for companies and firms)

  
  

Most banks and FASTag issuers allow online applications where scanned copies of these documents can be uploaded. You can also apply at toll plazas, banks, or authorized dealers via the FASTag online services.

Where to Get FASTag?

You can purchase FASTag from:

• Banks (SBI, HDFC, ICICI, Axis, Paytm, etc.)

• Toll Plazas (Designated POS locations)

• E-commerce platforms (Amazon, Flipkart, Paytm, etc.)

• FASTag portal and FASTag app for easy management and recharges.

List of major financial bank that offers fastag

As of February 2025, the following banks and financial institutions in India offer FASTag services:

Bank Name	Issuer	Acquirer
Airtel Payments Bank	Yes	Yes
AU Small Finance Bank	Yes	Yes
Axis Bank Ltd	Yes	Yes
Bandhan Bank	Yes	No
Bank of Baroda	Yes	No
Bank of Maharashtra	Yes	No
Canara Bank	Yes	No
Central Bank of India	Yes	No
City Union Bank Ltd	Yes	No
Cosmos Bank	Yes	No
Dombivli Nagari Sahakari Bank	Yes	No
Equitas Small Finance Bank	Yes	Yes
Federal Bank	Yes	No
FINO Payments Bank	Yes	No
HDFC Bank	Yes	Yes
ICICI Bank	Yes	Yes
IDBI Bank	Yes	Yes
IDFC First Bank	Yes	Yes
Indian Bank	Yes	No
Indian Overseas Bank	Yes	No
IndusInd Bank Ltd.	Yes	No
Jammu and Kashmir Bank	Yes	No
Karnataka Bank	Yes	No
Karur Vysya Bank	Yes	Yes
Kotak Mahindra Bank	Yes	Yes
Nagpur Nagarik Sahakari Bank	Yes	No
Punjab National Bank	Yes	No
Saraswat Bank	Yes	No
South Indian Bank	Yes	No
State Bank of India	Yes	Yes
The Jalgaon People Co-op Bank	Yes	No
Thrissur District Cooperative Bank	Yes	No
UCO Bank	Yes	No
Union Bank of India	Yes	No
Yes Bank Ltd	Yes	Yes
LivQuik/QuikWallet	Yes	No
Bajaj Finance Limited	Yes	No

Note: "Issuer" refers to banks authorized to issue FASTags to customers, while "Acquirer" refers to banks that manage toll plaza transactions.

FASTag Charges:

FASTag charges in India typically include a one-time tag issuance fee, a refundable security deposit, and a minimum balance requirement. These charges can vary based on the issuing bank and the vehicle class.

1. Tag Issuance Fee:

A one-time fee for issuing the FASTag, usually around ₹100, inclusive of taxes.

2. Security Deposit:

Cars/Jeep/Van: ₹200

Light Commercial Vehicle 2-axle: ₹300

Bus/Truck 3-axle: ₹400

Truck 4 to 6-axle: ₹500

Truck 7-axle and above: ₹500

Earth Moving/Heavy Construction Machinery: ₹500

3. Minimum Balance/Threshold Amount:

The initial recharge amount required to activate the FASTag, which varies by vehicle class.

Vehicle Type	FASTag Deposit Fee (Rs.)	Threshold Amount (Rs.)
Cars/Jeep/Van	200	200
Light Commercial Vehicle 2-axle	300	140-250
Bus/Truck 3-axle	400	500
Truck 4 to 6-axle	500	300
Truck 7-axle and above	500	500
Earth Moving/Heavy Construction Machinery	500	300

4. Reissuance Fee:

If the FASTag is lost or damaged, reissuance fees may apply.

5. Convenience Fees:

Online recharges via credit card, debit card, or net banking may attract convenience fees.

FASTag Exemption Categories:

Certain vehicles are exempt from toll payments under the National Highways Fee (Determination of Rates and Collection) Rules, 2008. These vehicles must have an exemption FASTag issued by NHAI to use the dedicated lanes.

Exempted Vehicles (No Toll Charges)

Emergency & Government Vehicles:

• Ambulances

• Fire brigade trucks

• Police vehicles

• Army and paramilitary forces (CRPF, BSF, ITBP, etc.)

Official Government Vehicles:

• President of India

• Vice President of India

• Prime Minister of India

• Chief Justice of India

• Governors of States

• Union Ministers, Chief Ministers, State Ministers

• Members of Parliament (MPs) & Members of Legislative Assembly (MLAs)

• Judges of the Supreme Court & High Courts

• Government and diplomatic vehicles (with blue plates)

Special Purpose Vehicles:

• Funeral processions

• Tractors and agricultural vehicles (for farming purposes)

• Vehicles used for highway maintenance or toll collection

How to Apply for Exemption FASTag?

• Visit the nearest NHAI Regional Office or official FASTag issuing bank.

• Provide the required documents (RC, government ID, and exemption certificate).

• Get the exemption FASTag, which is linked to the vehicle’s registration.

Advantages of FASTag:

• Saves Time and Fuel – FASTag allows seamless toll payments without stopping, reducing congestion and saving fuel.

• Convenience – Users can recharge their FASTag online via mobile banking, UPI, or credit/debit cards through the FASTag app or FASTag portal.

• Cashless Transactions – Since payments are auto-deducted, there is no need for cash handling, reducing the chances of human error or disputes.

• SMS and Email Alerts – Users receive instant notifications for every transaction.

• Environmental Benefits – Reduced vehicle idling at toll booths lowers carbon emissions and fuel wastage.

• Discounts and Offers – Some toll plazas offer discounts on round-trip or monthly FASTag pass, and banks provide cashback and rewards on FASTag usage.

Disadvantages of FASTag:

• Technical Glitches – Sometimes, RFID scanners at toll plazas fail to detect the FASTag, causing delays.

• Incorrect Deductions – Users have reported double deductions or incorrect toll charges.

• Balance Issues – If a FASTag account has insufficient balance, the user may be fined or required to pay in cash.

• Tag Malfunction or Damage – A damaged FASTag sticker needs to be replaced.

• Limited Awareness and Adoption – Some users, especially in rural areas, are unfamiliar with the system.

• Privacy Concerns – Since FASTag transactions are tracked, some users worry about data privacy.

Conclusion

FASTag has revolutionized highway travel in India, making toll payments faster and more efficient. With its RFID technology, it eliminates long queues, reduces fuel wastage, and promotes digital transactions. Whether you're a frequent traveler or an occasional road tripper, using the FASTag pass ensures a hassle-free journey while contributing to a cashless toll system. If you haven’t already, visit the FASTag portal or FASTag app for FASTag activation and enjoy seamless travel on national highways. Safe travels!

FAQS

What is the FASTag portal, and how does it work?

The FASTag portal is an online platform where users can manage their FASTag accounts, recharge balances, check transaction history, and complete FASTag activation.

How can I apply for FASTag online?

You can apply for FASTag online through the FASTag portal, bank websites, or the FASTag app by submitting your vehicle and personal documents.

How do I activate my FASTag after purchasing it?

FASTag activation can be done via the FASTag portal or FASTag app by entering your tag details and linking it to your bank account or wallet.

Can I use the FASTag app to recharge my account?

Yes, the FASTag app allows users to recharge their FASTag, check balances, and track toll deductions easily.

What is a FASTag pass, and who can apply for it?

A FASTag pass is a prepaid toll payment option available for frequent travelers, offering discounts on multiple trips across selected toll plazas.

What should I do if my FASTag is blacklisted?

If your FASTag is blacklisted due to insufficient balance, you can recharge it through the FASTag portal or FASTag appto reactivate it.

Where can I check my FASTag transaction history?

You can view your transaction history and toll deductions via the FASTag portal or FASTag app under the account summary section.

Can I transfer my FASTag to another vehicle?

No, a FASTag is linked to a specific vehicle's registration number. If you need a new tag, you must apply for one through the FASTag portal or FASTag online services.

Is there a validity period for FASTag?

The FASTag remains valid as long as it is active and recharged. However, some issuing banks may have specific validity policies mentioned on the FASTag portal.

How do I apply for a FASTag exemption for my vehicle?

Exemption FASTags for government, emergency, or agricultural vehicles can be obtained by submitting the required documents through the FASTag portal or at NHAI offices.